To Order By Telephone:
In addition to our website, you can place your order by telephone by calling Customer Service at 1-800-209-4488.
Customer service is open between 8:00 am and 5:00 pm Pacific Standard Time, Monday through Friday. We accept VISA, MasterCard, and American Express.
To Order by Email
Orders may also be placed by email: email@example.com.
To Order Using Visa, Mastercard, or American Express:
Please supply the following information: Name of the cardholder, account number, expiration date, and security code.
Effective Jan 1, 2015
There will be an International Bank Processing Fee of $20.00 for orders under $300.00.
Any items that require dry ice will be charged a dry ice fee of $35.00 per order, and any items considered hazardous will be charged $45.00 for the 1st box and $27.50 for each additional box.
We ship stocked items within 24 hours of receipt of the order unless otherwise notified. All shipments are sent F.O.B. point of origin. Freight and handling charges are prepaid and added to the invoice as a separate item. If you wish to use your own courier account number or specify a method of shipment, please add this information to the order comments section.
Teknova provides custom manufacturing services for both research and commercial applications. Bulk packaging and custom formatting are available. OEM packaging and private labeling services are offered for commercial applications. Our capabilities include bottling, vialing, kit assembly, etc. Please contact us for further information at firstname.lastname@example.org.
Certificates of Analysis
Certificates of Analysis are available for all of our products. For some products, we do not include a Certificate of Analysis with the order, but we will be happy to furnish one upon request. For OEM and custom orders, all batch documentation is available to satisfy regulatory and quality standard requirements. To request a certificate of analysis, click here.
Safety Data Sheets
An SDS will be provided as required by OSHA's Hazard Communication Standard. For your convenience, SDSs can be downloaded from the product page. If an SDS is needed prior to shipment of a product, or in case of an emergency, please contact our Technical Services Department at 831-637-1100. To request an SDS, click here.